Selecting a Customer
place for Viz is your customer. Your customer is identified in your back-office
database by a unique code or ID. Viz must have this unique customer identifier
in order to find the customer's associated information in your back-office database.
VizCRM relies on your CRM software to provide that customer identifier
to Viz. The usual means for accomplishing this is to include the identifier
as a field in your CRM contacts database. The mechanism for passing the customer
identifier field from your CRM database to Viz is specific to the CRM product.
See Viz: Developers Guide - Embedding in a CRM.
The information that Viz can display and the way Viz displays it, is
highly configurable. The configuration of Viz is covered in "Viz:
Components Viz was developed using: " Eclipse IDE " Google
Web Toolkit (GWT) version 1.7 " Ext GWT (GXT) version 2.0 " Jetty 7 " Java 1.6
" Windows Vista.
It has been tested in runtime environments using: " Internet Explorer 7 and 8
" Firefox 3.5 " Jetty 7 " Java 1.6 " Windows XP, Vista and 2003 Server.
The test environments should be considered the minimum requirements
for browser and OS platforms. Other browsers or OS platforms may also work. There
are very slight differences in the appearance of Viz in different browsers. (See
Appendix A for known issues.)
Appendix A: Known issues Internet Explorer 6 " Occasional and apparently harmless
Jetty is a Java web application server. Other web application
servers that support Java servlets should work fine, but deployment of Viz may
differ slightly from server to server.